Frequently Asked Questions
How should I make an appointment?
Your veterinarian can call the VMTH to make an appointment or to speak one of the doctors about the need for your pet to be seen at our hospital. You may also make an appointment directly by calling the Small Animal Clinic at 530-752-1393 or the Large Animal Clinic at 530-752-0290.
Animals that are seen through the VMTH often have very complex problems that require communication among multiple doctors. It is not possible to obtain a diagnosis over the phone and we must fully evaluate your pet before offering advice. After we have seen your pet, we are more than happy to discuss issues over the phone.
Your veterinarian will prepare a referral letter describing your pet's problem, results of previous tests, and response to treatment. You should bring any paperwork, medical records, and x-rays with you to your appointment.
The VMTH is a teaching hospital; therefore, you should expect that veterinary students will be involved to a variable extent in the evaluation and treatment of your animal at our facility. The experience our students gain by being involved in the care of client-owned animals constitutes an essential component of the clinical training that will prepare them to become excellent veterinarians who will serve the needs of animal owners in the future. Our students do not, however, perform procedures or make patient care decisions independently. Rather, they function as part of a team under the close supervision of faculty, resident veterinarians, animal health technicians, and patient care specialists.
At your appointment, you will be greeted initially by a student, who will take a history and perform a physical examination. Please give any information from your veterinarian to the student when you enter the room. When the student has finished their examination, they will consult with the doctor assigned to your case and develop a diagnostic plan. Your doctor will then review your pet's physical examination and discuss our recommendations. Any tests that can be performed on the day of your appointment will be performed later in the day. Some tests will require hospitalization. You should anticipate to spend at least two hours at the clinic for your appointment, and it might be necessary for your pet to spend one or more days with us.
In the event of an emergency or a situation requiring urgent care, we recommend that you contact your local veterinarian or emergency service, or call the VMTH emergency department at (530) 752-1393 and press 1.
The client services staff can assist you in obtaining copies of your records. Call the Small Animal Clinic at (530) 752-1393 or the Large Animal Clinic at (530) 752-0290.
Prescriptions can be renewed by calling (530) 752-1393 and press 4 for the pharmacy when prompted.
- won't they be repeated at the VMTH?
Diseases are remarkably variable and can change rapidly over time. Evaluation of the progression that occurs in bloodwork and x-rays over time will help the doctor determine what the most likely disease process is, whether current therapy should be continued, and whether additional tests are required.