Frequently Asked Questions

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How do I make an appointment? Do I need a referral from my veterinarian?
Call the VMTH and make an appointment. You do not need to be referred from your veterinarian. Although we do see many dogs and cats that are referred by their local veterinarian many owners come on their own to try and find out more about their pet's skin disease.

How long does it take to get an appointment?
The dermatology service receives appointments Monday, Tuesday, Thursday and Friday. The service is very busy but we can usually find appointments fairly quickly for urgent emergency cases or to recheck patients having problems

How long will the appointment take?
A first visit is likely to take approximately 1 hour. Recheck appointments are often shorter. Checking in at admissions, going over take home instructions, waiting for prescription medications or diets will add another 30 to 45 minutes. You should plan to be at the VMTH for between 1 to 2 hours.

Will a student be involved in the care of my pet?
YES. We are a veterinary teaching hospital and veterinary students are involved in the care of all patients. On the dermatology service veterinary students obtain the history and initial physical examination, assist with obtaining samples and are involved in the discussion about how to manage your pet's problem. Students are always under direct supervision of a veterinary dermatologist. At each visit you will always meet and speak with one of the veterinary dermatologists.

Can I be present during the examination of my pet?
Absolutely. The dermatology service appreciates the input of the owner and encourages their active involvement in their pet's treatment and management

Why was I told not to bath my dog before the appointment?
In order to better manage your pet's skin problem we need to obtain samples from the surface of the skin. Bathing will alter the results obtained. We ask that you not bath for at least a week or two before your pet's appointment.

What should I bring to the appointment?
If possible bring all prior medical records from other veterinarians that have been providing care for your pet. In particular names and doses of medications, names of any special diets, and/or medicated shampoos, lotions or ear medications are very helpful.