Frequently Asked Questions

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How do I know if my pet is having an emergency?
Owners know their pets best. If you see a change in your pet’s behavior or appearance that you are seriously concerned about, you should consider having a veterinarian examine your pet. You can call us to discuss your concerns.

Can I bring my pet to the ER without a referral from my veterinarian?
Yes. However, if your veterinarian is currently caring for your dog or cat, it’s best to discuss a referral. Your veterinarian may wish to call us to arrange an orderly transfer of care. If you can, please call ahead to tell us of your estimated arrival time. (530) 752-1393

Do I need to bring anything with my pet?
Please bring containers of medications you are administering to your pet, or any suspected toxins you think your pet may have eaten. If your dog or cat has recently seen a veterinarian, bring medical records and x-rays, if possible.

Who will examine my pet?
An emergency veterinarian and a senior veterinary student will examine your pet. Students are involved in all aspects of patient care, under the supervision of veterinarians. Our emergency team will triage all incoming patients to determine medical needs. Patients in life-threatening situations are treated first, even if they didn’t arrive first.

Can I visit my pet in the hospital?
Visiting is arranged as an appointment between you and the veterinarian caring for your pet. Visiting time is limited so that visits don’t interfere with patient care.

Can I call at any time to get an update about my pet?
The veterinarian on your pet’s case will make appointments to call you with an update at mutually convenient times, usually once or twice a day, depending on your pet’s condition. If there is a sudden change in your pet’s condition, we will call you immediately.

Is the VMTH more or less expensive than other veterinary hospitals?
Our prices are comparable to the prevailing costs in the region for similar levels of care. Costs depend on the individual needs of the patient. We will provide a written cost estimate and discuss these charges with you. We require a deposit, usually 50% of the estimated costs, if your pet is hospitalized.

What facilities do you have?
The VMTH is a Level 1 emergency and critical care center, and is staffed around the clock with veterinarians, technicians, and students. It is supervised by multiple faculty veterinarians who are board-certified in emergency and critical care. The hospital has all the necessary equipment and staff to provide the highest quality care for your pet. Hospitalized patients are put under the care of the most appropriate specialist, depending on the patient’s condition. You will be advised if your pet is assigned to a new veterinarian.

If I chose to stay in the area while my pet is hospitalized at the VMTH, are there nearby accommodations?
The Hyatt Place Hotel is located on the UC Davis campus. Downtown Davis is nearby and also has many other hotels. The reception staff can provide information about local accommodations.

Since you are a teaching hospital, will you experiment on my pet?
NO! The VMTH will NEVER perform any experimental procedures on your pet. While students will be a part of your pet’s care, rest assured that all final medical decisions about your pet will be made by our board-certified faculty specialists.