COVID-19 Update: Hospital Operations
Due to developing circumstances surrounding the COVID-19 pandemic, including adhering to physical distancing and limiting public gatherings, the UC Davis Veterinary Medical Teaching Hospital is currently altering its patient receiving process. Clients are asked to check in outside the front door to the hospital, where they will be greeted by a client service representative. Following check-in, patients will be escorted into the hospital by a veterinary technician, and clients have the option of waiting in their vehicles or in a a nearby vacant campus site that allows for proper physical distancing.
In May, the UC Davis veterinary hospital began a phased resumption of regular services. Some specialty services will initially be more available than others, and priority will be given to more urgent cases as well as existing clients. As we have been since the Yolo County shelter in place order of mid-March, the hospital remains open 24/7 for emergency medical conditions, follow-up of current patients with urgent medical needs, and ongoing chemotherapeutic and radiation therapy treatments when applicable. Veterinary facilities are considered essential during these times, and our aim is to remain open in order to provide patient care to animals with life-threatening medical conditions.
Our Emergency Room will remain open 24/7 for emergent medical concerns. Please call 530-752-1393 if you need help assessing the urgency of an animal’s condition.
- In an effort to adhere to physical distancing guidelines, clients are not allowed in the hospital. Upon arrival at the hospital, clients should check in outside the front door to the hospital. If it is after hours, clients should call the front desk at 530-752-1393 or use the emergency call buttons in the parking lot. A hospital employee will come out to greet you and bring your animal into the hospital. On-going communication between client and veterinarian will be via telephone.
- The VMTH Pharmacy will reach out to clients needing prescription medications. We are encouraging mail options for those needing refills rather than coming to the hospital.
- The VMTH’s ongoing Pet Loss Support Group meetings have been moved online for the foreseeable future. If you are interested in attending, please contact our counselor Florence Soares-Dabalos at fsoaresdabalos@ucdavis.edu to register. Florence can also help with scheduling any client counseling services, including individual pet loss grief counseling. Please see our Client Support Counseling Services website for more information.
Thank you for your continued support and patience during this time. By following these guidelines, you’ll be helping us keep our team safe, ensuring we are able to continue to offer our community world-class veterinary care.
For the latest updates on coronavirus, please see our Coronavirus Resources Website.
